Add NVIDIA driver management and media server troubleshooting
Document NVIDIA driver hold/update workflow, GPU health monitoring, and update checker integration for Jellyfin on ubuntu-manticore. Add media-servers troubleshooting guide. Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
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@ -129,6 +129,86 @@ For syncing watch history between Plex and Jellyfin:
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- Syncs via API, not NFO files
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- NFO files don't store watch state
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## NVIDIA Driver Management
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### Auto-Update Prevention
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**Issue**: NVIDIA driver auto-updates can cause driver/library version mismatches, breaking GPU access until the host is rebooted. This causes Jellyfin downtime.
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**Solution**: Driver packages are held to prevent automatic updates:
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```bash
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# Packages currently held (as of 2026-02-05):
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nvidia-driver-570
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nvidia-kernel-common-570
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nvidia-dkms-570
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```
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**Verify held packages:**
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```bash
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apt-mark showhold
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```
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### Update Monitoring
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A monitoring script checks for NVIDIA driver updates weekly and sends Discord alerts when new versions are available:
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**Script**: `/home/cal/scripts/nvidia_update_checker.py`
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**Schedule**: Every Monday at 9 AM
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**Logs**: `/home/cal/logs/nvidia-update-checker.log`
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**Manual check:**
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```bash
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python3 /home/cal/scripts/nvidia_update_checker.py --check --discord-alerts
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```
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**Test Discord integration:**
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```bash
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python3 /home/cal/scripts/nvidia_update_checker.py --discord-test
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```
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### Planned Driver Updates
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When Discord alerts about available updates, plan a maintenance window:
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1. **Unhold packages:**
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```bash
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sudo apt-mark unhold nvidia-driver-570
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```
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2. **Update drivers:**
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```bash
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sudo apt update && sudo apt upgrade nvidia-driver-570
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```
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3. **Reboot immediately** (driver changes require reboot):
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```bash
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sudo reboot
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```
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4. **Verify after reboot:**
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```bash
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nvidia-smi
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docker exec jellyfin nvidia-smi
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```
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5. **Re-hold packages:**
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```bash
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sudo apt-mark hold nvidia-driver-570 nvidia-kernel-common-570 nvidia-dkms-570
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```
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### GPU Health Monitoring
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Jellyfin GPU access is monitored every 5 minutes:
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**Script**: `/home/cal/scripts/jellyfin_gpu_monitor.py`
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**Features**:
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- Detects GPU access loss
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- Sends Discord alerts
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- Auto-restarts container (if GPU accessible)
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- Logs to `/home/cal/logs/jellyfin-gpu-monitor.log`
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**Note**: Container restart cannot fix host-level driver issues. If Discord alerts show "Restart failed" with driver/library mismatch, a host reboot is required.
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## Troubleshooting
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### GPU Not Detected in Transcoding
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@ -149,6 +229,22 @@ Check Jellyfin logs in Dashboard → Logs or:
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docker logs jellyfin 2>&1 | tail -50
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```
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### Driver/Library Version Mismatch
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**Symptoms**:
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- `nvidia-smi` fails with "driver/library version mismatch"
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- Jellyfin container won't start with NVML error
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- GPU monitoring alerts show "Restart failed"
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**Cause**: NVIDIA driver updated but kernel modules not reloaded
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**Solution**: Reboot the host
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```bash
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sudo reboot
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```
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## Related Documentation
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- Server inventory: `networking/server-inventory.md`
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- Tdarr setup: `tdarr/ubuntu-manticore-setup.md`
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- GPU monitoring: `monitoring/scripts/jellyfin_gpu_monitor.py`
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- Update monitoring: `monitoring/scripts/nvidia_update_checker.py`
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524
media-servers/troubleshooting.md
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524
media-servers/troubleshooting.md
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@ -0,0 +1,524 @@
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# Media Servers - Troubleshooting Guide
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## Common Issues and Solutions
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### GPU Transcoding Problems
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#### GPU Not Detected in Container
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**Symptoms**:
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- Jellyfin shows "No hardware acceleration available"
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- Transcoding falls back to CPU (slow performance)
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- Container logs show NVIDIA device not found
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**Diagnosis**:
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```bash
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# Check GPU accessibility from container
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docker exec jellyfin nvidia-smi
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# Verify NVIDIA runtime is configured
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docker info | grep -i nvidia
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# Check container GPU configuration
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docker inspect jellyfin | grep -i gpu
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```
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**Solutions**:
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1. **Verify NVIDIA Container Runtime**:
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```bash
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# On host
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nvidia-smi # Should work
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# Install nvidia-container-toolkit if missing
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sudo apt install nvidia-container-toolkit
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sudo systemctl restart docker
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```
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2. **Fix Docker Compose Configuration**:
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```yaml
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services:
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jellyfin:
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deploy:
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resources:
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reservations:
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devices:
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- driver: nvidia
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count: all
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capabilities: [gpu]
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```
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3. **Restart Container**:
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```bash
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docker compose down
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docker compose up -d
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```
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#### Driver/Library Version Mismatch
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**Symptoms**:
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- `nvidia-smi` fails with "driver/library version mismatch"
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- Container won't start with NVML error
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- GPU monitoring shows "Restart failed"
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**Cause**: NVIDIA driver updated on host but kernel modules not reloaded
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**Solution**:
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```bash
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# Check host GPU status
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nvidia-smi # Will fail with mismatch error
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# Reboot required to reload kernel modules
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sudo reboot
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# After reboot, verify
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nvidia-smi
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docker exec jellyfin nvidia-smi
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```
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**Prevention**:
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- See `/media-servers/jellyfin-ubuntu-manticore.md` NVIDIA Driver Management section
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- Hold driver packages to prevent auto-updates
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- Monitor for updates weekly via automated checks
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#### Transcoding Starts Then Fails
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**Symptoms**:
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- Playback begins then stops
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- Jellyfin logs show ffmpeg errors
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- GPU memory errors in logs
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**Diagnosis**:
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```bash
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# Check GPU memory usage
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nvidia-smi
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# Check for concurrent GPU users (Tdarr, other containers)
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docker ps | grep -E "tdarr|jellyfin"
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# Check Jellyfin transcode logs
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docker logs jellyfin 2>&1 | grep -i transcode | tail -50
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```
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**Solutions**:
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1. **GPU Resource Conflict**: If Tdarr is using GPU, pause transcoding or limit concurrent jobs
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2. **Insufficient GPU Memory**:
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```bash
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# Check GPU memory
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nvidia-smi --query-gpu=memory.used,memory.total --format=csv
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# Reduce Jellyfin transcode resolution or bitrate
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```
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3. **Codec Not Supported**: Verify codec is supported by GPU encoder
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```bash
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# Check available encoders
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docker exec jellyfin ffmpeg -encoders 2>/dev/null | grep nvenc
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```
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### Container Startup Issues
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#### Container Won't Start After Update
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**Symptoms**:
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- Container exits immediately after `docker compose up -d`
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- Exit code indicates error (non-zero)
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**Diagnosis**:
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```bash
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# Check container logs
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docker logs jellyfin
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# Check exit code
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docker inspect jellyfin | grep ExitCode
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# Try starting in foreground for detailed output
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docker compose up
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```
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**Common Causes & Solutions**:
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1. **Permission Issues**:
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```bash
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# Fix ownership of config/cache directories
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sudo chown -R 1000:1000 ~/docker/jellyfin/config
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sudo chown -R 1000:1000 /mnt/NV2/jellyfin-cache
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```
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2. **Port Already in Use**:
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```bash
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# Check if port 8096 is in use
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sudo lsof -i :8096
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# Kill conflicting process or change Jellyfin port
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```
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3. **Volume Mount Failures**:
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```bash
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# Verify all mount points exist and are accessible
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ls -la ~/docker/jellyfin/config
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ls -la /mnt/NV2/jellyfin-cache
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mount | grep /mnt/truenas/media
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```
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#### Container Stuck in "Restarting" Loop
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**Symptoms**:
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- Docker shows container constantly restarting
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- Brief uptime then crash
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**Diagnosis**:
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```bash
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# Watch restart behavior
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docker stats jellyfin
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# Check logs for crash reason
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docker logs jellyfin --tail 200
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# Check resource limits
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docker inspect jellyfin | grep -A 10 Resources
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```
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**Solutions**:
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1. **Database Corruption**:
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```bash
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# Stop container
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docker stop jellyfin
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# Backup database
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cp ~/docker/jellyfin/config/data/library.db{,.bak}
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# Try recovery
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sqlite3 ~/docker/jellyfin/config/data/library.db "PRAGMA integrity_check;"
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```
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2. **Configuration File Issue**:
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```bash
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# Rename config to force regeneration
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mv ~/docker/jellyfin/config/system.xml{,.bak}
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# Restart container
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docker compose up -d
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```
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### Network & Connectivity
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#### Can't Access Web Interface
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**Symptoms**:
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- http://10.10.0.226:8096 not responding
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- Connection timeout or refused
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**Diagnosis**:
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```bash
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# Check if container is running
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docker ps | grep jellyfin
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# Check port binding
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docker port jellyfin
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# Test local connectivity
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curl -I http://localhost:8096
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curl -I http://10.10.0.226:8096
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# Check firewall
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sudo ufw status | grep 8096
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```
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**Solutions**:
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1. **Container Not Running**: Start container
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```bash
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docker compose up -d
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```
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2. **Port Not Bound Correctly**:
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```yaml
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# Fix docker-compose.yml
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ports:
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- "8096:8096" # Not "0.0.0.0:8096:8096" on some systems
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```
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3. **Firewall Blocking**:
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```bash
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sudo ufw allow 8096/tcp
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```
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#### Client Discovery Not Working
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**Symptoms**:
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- Jellyfin apps can't auto-discover server
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- Must manually enter IP address
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**Diagnosis**:
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```bash
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# Check UDP discovery port
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docker port jellyfin | grep 7359
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# Verify UDP traffic allowed
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sudo ufw status | grep 7359
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```
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**Solution**:
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```bash
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# Ensure UDP port exposed
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# In docker-compose.yml:
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ports:
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- "7359:7359/udp"
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# Allow in firewall
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sudo ufw allow 7359/udp
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```
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### Performance Issues
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#### Slow Transcoding Performance
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**Symptoms**:
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- Buffering during playback
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- High CPU usage despite GPU available
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- Transcoding slower than real-time
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**Diagnosis**:
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```bash
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# Check if GPU transcoding is actually being used
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nvidia-smi dmon -s u -c 5 # Monitor GPU usage
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# Check Jellyfin Dashboard > Playback for active transcodes
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# Verify hardware accel is enabled in Jellyfin settings
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```
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**Solutions**:
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1. **Hardware Acceleration Not Enabled**:
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- Dashboard → Playback → Transcoding
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- Select "NVIDIA NVENC"
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- Enable desired codecs
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2. **GPU Busy with Other Tasks**:
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```bash
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# Check what else is using GPU
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nvidia-smi
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# Pause Tdarr if running
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docker stop tdarr-node-gpu
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```
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3. **Cache on Slow Storage**:
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```bash
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# Verify cache is on NVMe, not network storage
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docker inspect jellyfin | grep -A 5 cache
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# Should be /mnt/NV2/jellyfin-cache (NVMe)
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# NOT /mnt/truenas/... (network)
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```
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#### High Memory Usage
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**Symptoms**:
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- Jellyfin using excessive RAM
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- Server becomes unresponsive
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- OOM (Out of Memory) errors
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**Diagnosis**:
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```bash
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# Check memory usage
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docker stats jellyfin
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# Check for memory leaks in logs
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docker logs jellyfin | grep -i memory
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```
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**Solutions**:
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1. **Set Memory Limits**:
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```yaml
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# In docker-compose.yml
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deploy:
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resources:
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limits:
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memory: 4G
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```
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2. **Reduce Transcode Throttle**:
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- Dashboard → Playback
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- Lower "Throttle Transcodes" value
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3. **Clear Transcode Cache**:
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```bash
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# Stop container
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docker stop jellyfin
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# Clear transcode cache
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rm -rf /mnt/NV2/jellyfin-cache/transcodes/*
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# Start container
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docker start jellyfin
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```
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### Playback Problems
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#### Playback Stuttering Despite Good Network
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**Symptoms**:
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- Video plays but stutters/buffers frequently
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- Network speed is adequate
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- Direct play works, transcoding stutters
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**Solutions**:
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1. **Check Transcode Quality Settings**:
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- Lower bitrate in client settings
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- Reduce resolution if needed
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2. **Verify GPU Transcoding Active**:
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```bash
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# While playing, check GPU usage
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nvidia-smi dmon -s u
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# Should show encoder (enc) usage
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```
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3. **Check Storage I/O**:
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```bash
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# Monitor disk I/O during playback
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iostat -x 2 5
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```
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#### Audio/Video Sync Issues
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**Symptoms**:
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- Audio and video out of sync during playback
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**Solutions**:
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1. **Enable Audio Passthrough** (if supported by client)
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2. **Update ffmpeg** in container (usually handled by Jellyfin updates)
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3. **Try Different Transcode Settings**:
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- Disable subtitle burn-in if not needed
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- Change audio codec settings
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### Monitoring & Alerts
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#### GPU Monitor Alerts Not Working
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**Symptoms**:
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- No Discord notifications when GPU issues occur
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- Monitoring script seems to run but no alerts
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**Diagnosis**:
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```bash
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# Test Discord webhook
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python3 /home/cal/scripts/jellyfin_gpu_monitor.py --discord-test
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# Check monitoring logs
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tail -f /home/cal/logs/jellyfin-gpu-monitor.log
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# Verify cron job is running
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crontab -l | grep jellyfin_gpu
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```
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**Solutions**:
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1. **Webhook URL Invalid**:
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- Verify webhook URL in script
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- Test with curl: `curl -X POST <webhook_url>`
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2. **Script Permissions**:
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```bash
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chmod +x /home/cal/scripts/jellyfin_gpu_monitor.py
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```
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3. **Cron Environment Issues**:
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```bash
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# Test script manually
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/usr/bin/python3 /home/cal/scripts/jellyfin_gpu_monitor.py --check --discord-alerts
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```
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## Emergency Recovery Procedures
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### Complete System Recovery
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#### Jellyfin Won't Start (All Else Failed)
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1. **Stop Container**:
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```bash
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docker stop jellyfin
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docker rm jellyfin
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```
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2. **Backup Configuration**:
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```bash
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cp -r ~/docker/jellyfin/config ~/docker/jellyfin/config.backup.$(date +%Y%m%d)
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```
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3. **Pull Fresh Image**:
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```bash
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docker pull jellyfin/jellyfin:latest
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```
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4. **Recreate Container**:
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```bash
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cd ~/docker/jellyfin
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docker compose up -d
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```
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5. **Restore Settings** (if needed):
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- Copy specific config files from backup
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- Don't restore corrupt database
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#### GPU Completely Broken
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1. **Verify Host GPU**:
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```bash
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# If nvidia-smi fails with driver mismatch
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sudo reboot
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```
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2. **Remove GPU Access** (temporary workaround):
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||||
```yaml
|
||||
# Comment out GPU sections in docker-compose.yml
|
||||
# CPU transcoding only until GPU fixed
|
||||
```
|
||||
|
||||
3. **Reinstall NVIDIA Drivers** (if reboot doesn't help):
|
||||
```bash
|
||||
# Unhold packages
|
||||
sudo apt-mark unhold nvidia-driver-570
|
||||
|
||||
# Reinstall
|
||||
sudo apt remove --purge nvidia-*
|
||||
sudo apt install nvidia-driver-570
|
||||
sudo reboot
|
||||
|
||||
# Re-hold after working
|
||||
sudo apt-mark hold nvidia-driver-570
|
||||
```
|
||||
|
||||
## Preventive Maintenance
|
||||
|
||||
### Regular Checks (Weekly)
|
||||
```bash
|
||||
# Check GPU health
|
||||
nvidia-smi
|
||||
|
||||
# Verify Jellyfin accessible
|
||||
curl -I http://10.10.0.226:8096
|
||||
|
||||
# Check disk space (cache can grow large)
|
||||
df -h /mnt/NV2
|
||||
df -h ~/docker/jellyfin/config
|
||||
|
||||
# Review logs for errors
|
||||
docker logs jellyfin --since 7d | grep -i error
|
||||
```
|
||||
|
||||
### Monthly Tasks
|
||||
```bash
|
||||
# Update Jellyfin
|
||||
cd ~/docker/jellyfin
|
||||
docker compose pull
|
||||
docker compose up -d
|
||||
|
||||
# Clean old transcodes
|
||||
find /mnt/NV2/jellyfin-cache/transcodes/ -type f -mtime +7 -delete
|
||||
|
||||
# Backup configuration
|
||||
tar -czf ~/jellyfin-config-backup-$(date +%Y%m%d).tar.gz ~/docker/jellyfin/config/
|
||||
```
|
||||
|
||||
### Before Major Changes
|
||||
- Create snapshot if on Proxmox
|
||||
- Backup full config directory
|
||||
- Test on non-production instance if possible
|
||||
- Document current working configuration
|
||||
|
||||
## Related Documentation
|
||||
- **Setup Guide**: `/media-servers/jellyfin-ubuntu-manticore.md`
|
||||
- **NVIDIA Driver Management**: See jellyfin-ubuntu-manticore.md
|
||||
- **GPU Monitoring**: `/monitoring/scripts/CONTEXT.md`
|
||||
- **Technology Overview**: `/media-servers/CONTEXT.md`
|
||||
- **Main Instructions**: `/CLAUDE.md`
|
||||
|
||||
## Support Resources
|
||||
- **Jellyfin Docs**: https://jellyfin.org/docs/
|
||||
- **NVIDIA Container Toolkit**: https://docs.nvidia.com/datacenter/cloud-native/container-toolkit/
|
||||
- **Discord Monitoring**: See `/monitoring/scripts/jellyfin_gpu_monitor.py`
|
||||
Loading…
Reference in New Issue
Block a user