Add NVIDIA driver management and media server troubleshooting

Document NVIDIA driver hold/update workflow, GPU health monitoring,
and update checker integration for Jellyfin on ubuntu-manticore.
Add media-servers troubleshooting guide.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Cal Corum 2026-02-07 22:20:55 -06:00
parent 6c8d199359
commit 0d552a839e
2 changed files with 620 additions and 0 deletions

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@ -129,6 +129,86 @@ For syncing watch history between Plex and Jellyfin:
- Syncs via API, not NFO files
- NFO files don't store watch state
## NVIDIA Driver Management
### Auto-Update Prevention
**Issue**: NVIDIA driver auto-updates can cause driver/library version mismatches, breaking GPU access until the host is rebooted. This causes Jellyfin downtime.
**Solution**: Driver packages are held to prevent automatic updates:
```bash
# Packages currently held (as of 2026-02-05):
nvidia-driver-570
nvidia-kernel-common-570
nvidia-dkms-570
```
**Verify held packages:**
```bash
apt-mark showhold
```
### Update Monitoring
A monitoring script checks for NVIDIA driver updates weekly and sends Discord alerts when new versions are available:
**Script**: `/home/cal/scripts/nvidia_update_checker.py`
**Schedule**: Every Monday at 9 AM
**Logs**: `/home/cal/logs/nvidia-update-checker.log`
**Manual check:**
```bash
python3 /home/cal/scripts/nvidia_update_checker.py --check --discord-alerts
```
**Test Discord integration:**
```bash
python3 /home/cal/scripts/nvidia_update_checker.py --discord-test
```
### Planned Driver Updates
When Discord alerts about available updates, plan a maintenance window:
1. **Unhold packages:**
```bash
sudo apt-mark unhold nvidia-driver-570
```
2. **Update drivers:**
```bash
sudo apt update && sudo apt upgrade nvidia-driver-570
```
3. **Reboot immediately** (driver changes require reboot):
```bash
sudo reboot
```
4. **Verify after reboot:**
```bash
nvidia-smi
docker exec jellyfin nvidia-smi
```
5. **Re-hold packages:**
```bash
sudo apt-mark hold nvidia-driver-570 nvidia-kernel-common-570 nvidia-dkms-570
```
### GPU Health Monitoring
Jellyfin GPU access is monitored every 5 minutes:
**Script**: `/home/cal/scripts/jellyfin_gpu_monitor.py`
**Features**:
- Detects GPU access loss
- Sends Discord alerts
- Auto-restarts container (if GPU accessible)
- Logs to `/home/cal/logs/jellyfin-gpu-monitor.log`
**Note**: Container restart cannot fix host-level driver issues. If Discord alerts show "Restart failed" with driver/library mismatch, a host reboot is required.
## Troubleshooting
### GPU Not Detected in Transcoding
@ -149,6 +229,22 @@ Check Jellyfin logs in Dashboard → Logs or:
docker logs jellyfin 2>&1 | tail -50
```
### Driver/Library Version Mismatch
**Symptoms**:
- `nvidia-smi` fails with "driver/library version mismatch"
- Jellyfin container won't start with NVML error
- GPU monitoring alerts show "Restart failed"
**Cause**: NVIDIA driver updated but kernel modules not reloaded
**Solution**: Reboot the host
```bash
sudo reboot
```
## Related Documentation
- Server inventory: `networking/server-inventory.md`
- Tdarr setup: `tdarr/ubuntu-manticore-setup.md`
- GPU monitoring: `monitoring/scripts/jellyfin_gpu_monitor.py`
- Update monitoring: `monitoring/scripts/nvidia_update_checker.py`

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@ -0,0 +1,524 @@
# Media Servers - Troubleshooting Guide
## Common Issues and Solutions
### GPU Transcoding Problems
#### GPU Not Detected in Container
**Symptoms**:
- Jellyfin shows "No hardware acceleration available"
- Transcoding falls back to CPU (slow performance)
- Container logs show NVIDIA device not found
**Diagnosis**:
```bash
# Check GPU accessibility from container
docker exec jellyfin nvidia-smi
# Verify NVIDIA runtime is configured
docker info | grep -i nvidia
# Check container GPU configuration
docker inspect jellyfin | grep -i gpu
```
**Solutions**:
1. **Verify NVIDIA Container Runtime**:
```bash
# On host
nvidia-smi # Should work
# Install nvidia-container-toolkit if missing
sudo apt install nvidia-container-toolkit
sudo systemctl restart docker
```
2. **Fix Docker Compose Configuration**:
```yaml
services:
jellyfin:
deploy:
resources:
reservations:
devices:
- driver: nvidia
count: all
capabilities: [gpu]
```
3. **Restart Container**:
```bash
docker compose down
docker compose up -d
```
#### Driver/Library Version Mismatch
**Symptoms**:
- `nvidia-smi` fails with "driver/library version mismatch"
- Container won't start with NVML error
- GPU monitoring shows "Restart failed"
**Cause**: NVIDIA driver updated on host but kernel modules not reloaded
**Solution**:
```bash
# Check host GPU status
nvidia-smi # Will fail with mismatch error
# Reboot required to reload kernel modules
sudo reboot
# After reboot, verify
nvidia-smi
docker exec jellyfin nvidia-smi
```
**Prevention**:
- See `/media-servers/jellyfin-ubuntu-manticore.md` NVIDIA Driver Management section
- Hold driver packages to prevent auto-updates
- Monitor for updates weekly via automated checks
#### Transcoding Starts Then Fails
**Symptoms**:
- Playback begins then stops
- Jellyfin logs show ffmpeg errors
- GPU memory errors in logs
**Diagnosis**:
```bash
# Check GPU memory usage
nvidia-smi
# Check for concurrent GPU users (Tdarr, other containers)
docker ps | grep -E "tdarr|jellyfin"
# Check Jellyfin transcode logs
docker logs jellyfin 2>&1 | grep -i transcode | tail -50
```
**Solutions**:
1. **GPU Resource Conflict**: If Tdarr is using GPU, pause transcoding or limit concurrent jobs
2. **Insufficient GPU Memory**:
```bash
# Check GPU memory
nvidia-smi --query-gpu=memory.used,memory.total --format=csv
# Reduce Jellyfin transcode resolution or bitrate
```
3. **Codec Not Supported**: Verify codec is supported by GPU encoder
```bash
# Check available encoders
docker exec jellyfin ffmpeg -encoders 2>/dev/null | grep nvenc
```
### Container Startup Issues
#### Container Won't Start After Update
**Symptoms**:
- Container exits immediately after `docker compose up -d`
- Exit code indicates error (non-zero)
**Diagnosis**:
```bash
# Check container logs
docker logs jellyfin
# Check exit code
docker inspect jellyfin | grep ExitCode
# Try starting in foreground for detailed output
docker compose up
```
**Common Causes & Solutions**:
1. **Permission Issues**:
```bash
# Fix ownership of config/cache directories
sudo chown -R 1000:1000 ~/docker/jellyfin/config
sudo chown -R 1000:1000 /mnt/NV2/jellyfin-cache
```
2. **Port Already in Use**:
```bash
# Check if port 8096 is in use
sudo lsof -i :8096
# Kill conflicting process or change Jellyfin port
```
3. **Volume Mount Failures**:
```bash
# Verify all mount points exist and are accessible
ls -la ~/docker/jellyfin/config
ls -la /mnt/NV2/jellyfin-cache
mount | grep /mnt/truenas/media
```
#### Container Stuck in "Restarting" Loop
**Symptoms**:
- Docker shows container constantly restarting
- Brief uptime then crash
**Diagnosis**:
```bash
# Watch restart behavior
docker stats jellyfin
# Check logs for crash reason
docker logs jellyfin --tail 200
# Check resource limits
docker inspect jellyfin | grep -A 10 Resources
```
**Solutions**:
1. **Database Corruption**:
```bash
# Stop container
docker stop jellyfin
# Backup database
cp ~/docker/jellyfin/config/data/library.db{,.bak}
# Try recovery
sqlite3 ~/docker/jellyfin/config/data/library.db "PRAGMA integrity_check;"
```
2. **Configuration File Issue**:
```bash
# Rename config to force regeneration
mv ~/docker/jellyfin/config/system.xml{,.bak}
# Restart container
docker compose up -d
```
### Network & Connectivity
#### Can't Access Web Interface
**Symptoms**:
- http://10.10.0.226:8096 not responding
- Connection timeout or refused
**Diagnosis**:
```bash
# Check if container is running
docker ps | grep jellyfin
# Check port binding
docker port jellyfin
# Test local connectivity
curl -I http://localhost:8096
curl -I http://10.10.0.226:8096
# Check firewall
sudo ufw status | grep 8096
```
**Solutions**:
1. **Container Not Running**: Start container
```bash
docker compose up -d
```
2. **Port Not Bound Correctly**:
```yaml
# Fix docker-compose.yml
ports:
- "8096:8096" # Not "0.0.0.0:8096:8096" on some systems
```
3. **Firewall Blocking**:
```bash
sudo ufw allow 8096/tcp
```
#### Client Discovery Not Working
**Symptoms**:
- Jellyfin apps can't auto-discover server
- Must manually enter IP address
**Diagnosis**:
```bash
# Check UDP discovery port
docker port jellyfin | grep 7359
# Verify UDP traffic allowed
sudo ufw status | grep 7359
```
**Solution**:
```bash
# Ensure UDP port exposed
# In docker-compose.yml:
ports:
- "7359:7359/udp"
# Allow in firewall
sudo ufw allow 7359/udp
```
### Performance Issues
#### Slow Transcoding Performance
**Symptoms**:
- Buffering during playback
- High CPU usage despite GPU available
- Transcoding slower than real-time
**Diagnosis**:
```bash
# Check if GPU transcoding is actually being used
nvidia-smi dmon -s u -c 5 # Monitor GPU usage
# Check Jellyfin Dashboard > Playback for active transcodes
# Verify hardware accel is enabled in Jellyfin settings
```
**Solutions**:
1. **Hardware Acceleration Not Enabled**:
- Dashboard → Playback → Transcoding
- Select "NVIDIA NVENC"
- Enable desired codecs
2. **GPU Busy with Other Tasks**:
```bash
# Check what else is using GPU
nvidia-smi
# Pause Tdarr if running
docker stop tdarr-node-gpu
```
3. **Cache on Slow Storage**:
```bash
# Verify cache is on NVMe, not network storage
docker inspect jellyfin | grep -A 5 cache
# Should be /mnt/NV2/jellyfin-cache (NVMe)
# NOT /mnt/truenas/... (network)
```
#### High Memory Usage
**Symptoms**:
- Jellyfin using excessive RAM
- Server becomes unresponsive
- OOM (Out of Memory) errors
**Diagnosis**:
```bash
# Check memory usage
docker stats jellyfin
# Check for memory leaks in logs
docker logs jellyfin | grep -i memory
```
**Solutions**:
1. **Set Memory Limits**:
```yaml
# In docker-compose.yml
deploy:
resources:
limits:
memory: 4G
```
2. **Reduce Transcode Throttle**:
- Dashboard → Playback
- Lower "Throttle Transcodes" value
3. **Clear Transcode Cache**:
```bash
# Stop container
docker stop jellyfin
# Clear transcode cache
rm -rf /mnt/NV2/jellyfin-cache/transcodes/*
# Start container
docker start jellyfin
```
### Playback Problems
#### Playback Stuttering Despite Good Network
**Symptoms**:
- Video plays but stutters/buffers frequently
- Network speed is adequate
- Direct play works, transcoding stutters
**Solutions**:
1. **Check Transcode Quality Settings**:
- Lower bitrate in client settings
- Reduce resolution if needed
2. **Verify GPU Transcoding Active**:
```bash
# While playing, check GPU usage
nvidia-smi dmon -s u
# Should show encoder (enc) usage
```
3. **Check Storage I/O**:
```bash
# Monitor disk I/O during playback
iostat -x 2 5
```
#### Audio/Video Sync Issues
**Symptoms**:
- Audio and video out of sync during playback
**Solutions**:
1. **Enable Audio Passthrough** (if supported by client)
2. **Update ffmpeg** in container (usually handled by Jellyfin updates)
3. **Try Different Transcode Settings**:
- Disable subtitle burn-in if not needed
- Change audio codec settings
### Monitoring & Alerts
#### GPU Monitor Alerts Not Working
**Symptoms**:
- No Discord notifications when GPU issues occur
- Monitoring script seems to run but no alerts
**Diagnosis**:
```bash
# Test Discord webhook
python3 /home/cal/scripts/jellyfin_gpu_monitor.py --discord-test
# Check monitoring logs
tail -f /home/cal/logs/jellyfin-gpu-monitor.log
# Verify cron job is running
crontab -l | grep jellyfin_gpu
```
**Solutions**:
1. **Webhook URL Invalid**:
- Verify webhook URL in script
- Test with curl: `curl -X POST <webhook_url>`
2. **Script Permissions**:
```bash
chmod +x /home/cal/scripts/jellyfin_gpu_monitor.py
```
3. **Cron Environment Issues**:
```bash
# Test script manually
/usr/bin/python3 /home/cal/scripts/jellyfin_gpu_monitor.py --check --discord-alerts
```
## Emergency Recovery Procedures
### Complete System Recovery
#### Jellyfin Won't Start (All Else Failed)
1. **Stop Container**:
```bash
docker stop jellyfin
docker rm jellyfin
```
2. **Backup Configuration**:
```bash
cp -r ~/docker/jellyfin/config ~/docker/jellyfin/config.backup.$(date +%Y%m%d)
```
3. **Pull Fresh Image**:
```bash
docker pull jellyfin/jellyfin:latest
```
4. **Recreate Container**:
```bash
cd ~/docker/jellyfin
docker compose up -d
```
5. **Restore Settings** (if needed):
- Copy specific config files from backup
- Don't restore corrupt database
#### GPU Completely Broken
1. **Verify Host GPU**:
```bash
# If nvidia-smi fails with driver mismatch
sudo reboot
```
2. **Remove GPU Access** (temporary workaround):
```yaml
# Comment out GPU sections in docker-compose.yml
# CPU transcoding only until GPU fixed
```
3. **Reinstall NVIDIA Drivers** (if reboot doesn't help):
```bash
# Unhold packages
sudo apt-mark unhold nvidia-driver-570
# Reinstall
sudo apt remove --purge nvidia-*
sudo apt install nvidia-driver-570
sudo reboot
# Re-hold after working
sudo apt-mark hold nvidia-driver-570
```
## Preventive Maintenance
### Regular Checks (Weekly)
```bash
# Check GPU health
nvidia-smi
# Verify Jellyfin accessible
curl -I http://10.10.0.226:8096
# Check disk space (cache can grow large)
df -h /mnt/NV2
df -h ~/docker/jellyfin/config
# Review logs for errors
docker logs jellyfin --since 7d | grep -i error
```
### Monthly Tasks
```bash
# Update Jellyfin
cd ~/docker/jellyfin
docker compose pull
docker compose up -d
# Clean old transcodes
find /mnt/NV2/jellyfin-cache/transcodes/ -type f -mtime +7 -delete
# Backup configuration
tar -czf ~/jellyfin-config-backup-$(date +%Y%m%d).tar.gz ~/docker/jellyfin/config/
```
### Before Major Changes
- Create snapshot if on Proxmox
- Backup full config directory
- Test on non-production instance if possible
- Document current working configuration
## Related Documentation
- **Setup Guide**: `/media-servers/jellyfin-ubuntu-manticore.md`
- **NVIDIA Driver Management**: See jellyfin-ubuntu-manticore.md
- **GPU Monitoring**: `/monitoring/scripts/CONTEXT.md`
- **Technology Overview**: `/media-servers/CONTEXT.md`
- **Main Instructions**: `/CLAUDE.md`
## Support Resources
- **Jellyfin Docs**: https://jellyfin.org/docs/
- **NVIDIA Container Toolkit**: https://docs.nvidia.com/datacenter/cloud-native/container-toolkit/
- **Discord Monitoring**: See `/monitoring/scripts/jellyfin_gpu_monitor.py`